Residence Inn Charlotte Southpark, Charlotte

We had a delightful stay at this hotel, which is conveniently located near SouthPark Mall. The spacious rooms equipped with kitchens made our experience enjoyable, though we wished there were more breakfast choices. The facilities, including the indoor pool, were well-maintained and added value to our time there. Overall, great for families or anyone looking for comfort and convenience in the area.

My experience at this hotel was mixed. While the location offered some nice nearby shopping and dining, the customer service was downright terrible. I had serious issues with my room and the handling of my cousin's lost bag, which left a bad taste in my mouth. However, the breakfast was definitely a highlight, as there were plenty of options to choose from.

This hotel has a lot of potential with its friendly staff and spacious suites, making it a decent choice for families. However, I was disappointed with the maintenance issues and the overall condition of the facilities, which really detracted from the experience. Overall, I believe there is room for improvement, especially with renovations that are desperately needed.

I had a decent stay but was disappointed by the overall condition of the hotel. While the staff was polite and welcoming, the rooms were dated and showed signs of neglect, especially in the bathrooms. The parking situation was a hassle, and I didn't feel completely safe when returning at night. However, the location was great for shopping and restaurants, which made it a bit better overall.

While the hotel had a convenient location and offered spacious suites, my experience was somewhat marred by some issues in the room and service. The cleanliness was not at the expected standard, and the amenities need an update. Overall, I think this stay showed promise, but it still has room for improvement.